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21st Century Business Group

Strategy and quality control consultancy

21CBG cultivates strategic leaders

We strengthen the capabilities of leaders so that they operate according to global standards of excellence.

Illustration : ascension par paliers avec boucle de rétroaction

21st Century Business Group, LLC

A consultancy that guides leaders and their organizations toward sustainable results

21CBG is a strategy and quality control consultancy and a partner of the Université Canadienne au Congo. We work on two complementary fronts, professional training and coaching and mentoring, so that leaders and their organizations achieve the results they want and make them last.

Logo de l'Université Canadienne au Congo (UCAC)

Partner of the Université Canadienne au Congo

Professional training

Earn certificates and degrees in business administration, from personal development through to the MBA and certification.

Coaching and mentoring

Support at the personal level, at the level of the strategic leadership team and at the level of the results of the organization as a whole.

Start where you are. Arrive where you want to be.

The leader

As a personal leader, start where you are and arrive where you want to be. The Strategic Leader ladder maps that journey, from personal development to certification.

The organization

As a company or any other organization that exists to create valuable results, follow the Pathway®: the path that leads to those results.

Sentier de randonnée – le chemin Pathway

Climb with us

Climb with us

Pathway is the word for the path or the journey. We hold that this path, the one that leads to a successful, lasting enterprise, has to be climbed. We picture it as a mountain to ascend in order to reach the most desired result.

As you climb this hill, you discover a structured methodology for planning and building effective organizations capable of sustaining themselves. It is a leadership model that can be applied at any level of an organization, and it uses the most modern and proven management tools.

Our services

What we do for leaders and their organizations

Professional training

Certificates and degrees in business administration, structured along the Strategic Leader ladder.

Coaching and mentoring

Support for the leader, the strategic team and the results of the organization.

Strategic planning

We facilitate your strategic plan in under 20 hours: strategic plan, business plan, tactical plans and budget.

Strategy and quality control

Preparing the organization for the ISO audit, Pathway quality and continuous improvement.

Pathway®

The system that tames the complexity of systems thinking

Pathway® combines the key elements of the system that produce organizational results, in a way you can actively keep in mind. Needs are the inputs. Purpose, strategy, people and processes are the throughput elements that interact, through feedback, and create the outputs: results.

Needs

Purpose

Personal · Organizational

Strategy

Processes

People

Personal · Organizational

Results

Feedback

Results flow back into the system: feedback links every component to the others.

Pathway® fuses rational, analytical thinking (the west‑east axis: strategy and processes) with relational, synthetic thinking (the north‑south axis: purpose and people) into one complete system.

Systems thinking

It takes a whole tree to grow a single apple

You cannot get an apple from a twig, a branch, a trunk or a root. In fact it takes more than a tree: soil, air, light, water, minerals, bees. Apple production is a natural system.

Organizations are systems too: they draw on the resources in their environment (inputs) and transform them into the results they want (outputs).

Inputs

Inputs

Skilled people, raw materials, technology and a deep understanding of customer needs.

Transformation

Transformation

Purpose, strategy, people and processes interacting.

Outputs

Outputs

Products and services that delight customers, return on investment, job security and support for the community.

Training

The Strategic Leader ladder

As a personal leader, start where you are. Arrive where you want to be.

Earn certificates and degrees in business administration.

1

Personal development

2

Systems thinking

3

Planning

4

Quick results

5

Strategic leadership

6

Master of Business Administration (MBA degree)

7

Certification

Organization

The ascent of the excellent organization

As a company or any other organization that exists to create valuable results, follow the Pathway® that leads there: a structured methodology for planning and building effective organizations capable of sustaining themselves.

Foundations

Personal development, systems thinking and defining the organization’s system.

Planning

The strategic plan, the business plan, tactical plans and the budget.

Execution and follow‑up

Monitoring and evaluation (plan vs. actual), continuous improvement, human capital growth and Pathway quality.

Recognition

The degree, certification and preparing the organization for the ISO audit.

We facilitate your strategic plan in under 20 hours.

Preparing the organization for the ISO audit.

The three keys

The 3 keys that lead to the results you want

1

Master systems thinking

Understand your organization as a complete system rather than a sequence of single causes.

2

Create and follow the map

Create and follow the map that leads from where you are right now to where you want to arrive.

3

Learn and apply correct principles

Base action on true, timeless principles common to all organizations.

Results

Engage with 21CBG

We invite you to engage in 21CBG’s coaching, which helps you fulfil the purpose for which your organization exists, at the personal level, at the level of the strategic leadership team and at the level of the results of the organization as a whole. These three keys will open the gates that lead to your vision becoming reality.

Resources

The three keys that lead to the results you want

We have published books under this series title. Reading them is a good first step on the Pathway.

Couverture du livre Les 3 Clefs du Leader Stratégique, Niveau 1 : La pensée du leader stratégique
Couverture du livre Les 3 Clefs du Leader Stratégique, Niveau 2

Contact us to become the strategic leader of your successful and sustainable organization.

Professional training · Coaching and mentoring