A consultancy that guides leaders and their organizations toward sustainable results
21CBG is a strategy and quality control consultancy and a partner of the Université Canadienne au Congo. We work on two complementary fronts, professional training and coaching and mentoring, so that leaders and their organizations achieve the results they want and make them last.
Partner of the Université Canadienne au Congo
Professional training
Earn certificates and degrees in business administration, from personal development through to the MBA and certification.
Coaching and mentoring
Support at the personal level, at the level of the strategic leadership team and at the level of the results of the organization as a whole.
Start where you are. Arrive where you want to be.
The leader
As a personal leader, start where you are and arrive where you want to be. The Strategic Leader ladder maps that journey, from personal development to certification.
Pathway is the word for the path or the journey. We hold that this path, the one that leads to a successful, lasting enterprise, has to be climbed. We picture it as a mountain to ascend in order to reach the most desired result.
As you climb this hill, you discover a structured methodology for planning and building effective organizations capable of sustaining themselves. It is a leadership model that can be applied at any level of an organization, and it uses the most modern and proven management tools.
Certificates and degrees in business administration, structured along the Strategic Leader ladder.
Coaching and mentoring
Support for the leader, the strategic team and the results of the organization.
Strategic planning
We facilitate your strategic plan in under 20 hours: strategic plan, business plan, tactical plans and budget.
Strategy and quality control
Preparing the organization for the ISO audit, Pathway quality and continuous improvement.
Pathway®
The system that tames the complexity of systems thinking
Pathway® combines the key elements of the system that produce organizational results, in a way you can actively keep in mind. Needs are the inputs. Purpose, strategy, people and processes are the throughput elements that interact, through feedback, and create the outputs: results.
Needs
Purpose
Personal · Organizational
Strategy
Processes
People
Personal · Organizational
Results
Feedback
Results flow back into the system: feedback links every component to the others.
Pathway® fuses rational, analytical thinking (the west‑east axis: strategy and processes) with relational, synthetic thinking (the north‑south axis: purpose and people) into one complete system.
You cannot get an apple from a twig, a branch, a trunk or a root. In fact it takes more than a tree: soil, air, light, water, minerals, bees. Apple production is a natural system.
Organizations are systems too: they draw on the resources in their environment (inputs) and transform them into the results they want (outputs).
Inputs
Inputs
Skilled people, raw materials, technology and a deep understanding of customer needs.
Transformation
Transformation
Purpose, strategy, people and processes interacting.
Outputs
Outputs
Products and services that delight customers, return on investment, job security and support for the community.
Training
The Strategic Leader ladder
As a personal leader, start where you are. Arrive where you want to be.
Earn certificates and degrees in business administration.
As a company or any other organization that exists to create valuable results, follow the Pathway® that leads there: a structured methodology for planning and building effective organizations capable of sustaining themselves.
Foundations
Personal development, systems thinking and defining the organization’s system.
Planning
The strategic plan, the business plan, tactical plans and the budget.
Execution and follow‑up
Monitoring and evaluation (plan vs. actual), continuous improvement, human capital growth and Pathway quality.
Recognition
The degree, certification and preparing the organization for the ISO audit.
We facilitate your strategic plan in under 20 hours.
Preparing the organization for the ISO audit.
The three keys
The 3 keys that lead to the results you want
1
Master systems thinking
Understand your organization as a complete system rather than a sequence of single causes.
2
Create and follow the map
Create and follow the map that leads from where you are right now to where you want to arrive.
3
Learn and apply correct principles
Base action on true, timeless principles common to all organizations.
Results
Engage with 21CBG
We invite you to engage in 21CBG’s coaching, which helps you fulfil the purpose for which your organization exists, at the personal level, at the level of the strategic leadership team and at the level of the results of the organization as a whole. These three keys will open the gates that lead to your vision becoming reality.